Support

Please include:

• Whether you use iOS, Android or the web app.
• Your app version and operating system, or browser.
• What you were doing, what you expected and what happened.
• For a departure problem, the stations and date and time.
• A screenshot if it helps explain the problem.

Include only details you are comfortable sharing.

Open Settings and choose the feedback form to report a problem or suggest a change.

Saved trips live only on your device and cannot be recovered after you uninstall the app or clear the web app’s site data.